New MD will be bringing home the bacon for OCS
OCS has appointed Martin Gammon to the position of managing director, a new role within the leading facilities services business.
Heading up the company’s transport services for 10 years, Martin adapted and diversified this area of the business in response to some of the aviation market’s most difficult trading conditions following 9/11, before becoming MD of the Transport & Specialist Services Division. In 2008, he was given the new role of commercial director for the UK arm of OCS and was appointed to the UK Board to lead sales, marketing, customer service and strategic development.
Martin holds the firm view that the current FM market holds a wealth of untapped potential for every player in the sector and, as he begins his appointment, he is confident the company is emerging from recession in a real position of strength.
“OCS is a ‘sleeping giant’ and, with the worst of the recession now over, there is everything to play for," he says. "I don’t think anyone is pretending the next 12 months will be easy, but I would say that the worst is over – and in the long term we have a really bright future.”
T: 01524 595453
E: jackiebennettshaw@ocs.co.uk
W: www.ocs.co.uk
New President for BSCAA WA
Shannon Daniels has been appointed President of the Building Service Contractors Association, Western Australia.
Shannon has worked in the cleaning and asset maintenance industry for over a decade and is the Managing Director of Triumphant Property Services.
According to Shannon, his determination to be innovative and a commitment to quality and reliability has enabled the company to grow dramatically since it was established.
He has received many accolades, including being a National Finalist in the Global Student Entrepreneur Awards, Winner of the 2008 PEP Community Services Employer of the Year and was recently named the 2009 Business Master of the Year by The Business Masters Club.
In 2010 Shannon plans to use his innovative approach for the benefit of the cleaning and asset maintenance industry and advance the industry’s position through his appointment as the BSCAA WA President.
With a focus on developing the organisation’s profile to become a recognisable and reliable industry body, he intends to make BSCAA WA more attractive to existing and prospective members by fostering relationships with other services providers in various industries and promoting the organisation as the voice of the industry.
T: (02) 6123-4816
E: bscaanat@bscaa.asn.au
W: bscaanat@bscaa.asn.au
Emprise appoints Anthony Hampson to drive Corporate and Commercial sector
Emprise Services, a specialist support services company focussing on cleaning and security, announces the appointment of Anthony Hampson as Divisional Managing Director – Corporate and Commercial.
Anthony joins Emprise this month having previously worked for Alfred McAlpine and Balfour Beatty where he held the positions of Executive Operations Director of the Business Services Division and Operations Director respectively. During Anthony’s time in previous appointments, he successfully managed over £200m of business delivering Total Facilities Management services to a diverse portfolio of large, multi-site, public and private sector organisations.
As Divisional Managing Director – Corporate and Commercial, Anthony will manage and support Emprise’s Operational team to oversee the smooth running of the company’s Corporate and Commercial sector contracts. Anthony brings over 11 years of industry experience to the Emprise management team, further enhancing the company’s capability to deliver its customer service proposition, which focuses on developing and delivering flexible, customer-centric solutions that enable clients to extract the maximum value from their contracted services.
“We are delighted to welcome Anthony to the team," comments Michael Garrett, Chief Operating Officer at Emprise. "His in depth knowledge of managing and delivering high quality, customer service led facilities propositions to large corporate clients will be an asset to our already strong management team.”
Founded in 1986, Emprise offers a range of integrated services built around a core offering of cleaning and security. It has a turnover of more than £65 million, and employs over 5,000 colleagues delivering multiple services to clients on a national basis.
Clients include Waitrose, EON, David Lloyd Leisure, Herbert Smith, Man Group, The British Library and DTZ.
In May 2007 the company restructured and now operates three divisions, each supported by its own managing director.
Security – Encompassing manned guarding, mobile patrols, reception duties, key holding and CCTV monitoring to the Corporate, Retail and Leisure sectors.
Corporate – Cleaning and support services to clients such as financial and professional institutions, blue chip headquarters, commerce & industry, education, utilities, transport and the hotel industry.
Retail & Leisure – Cleaning and support services to major retailers, high street stores, shopping centres, health & leisure clubs, theatres, family attractions and museums.
T: 0207 549 0800
F: 0207 549 0801
E: sales@emprisegroup.co.uk
W: www.emprise.co.uk
Sodexo, Inc. announces Calvin Johnson as Hospitals Division President
Leader known for outstanding customer service and strong client retention to lead Sodexo’s largest operating division in United States
Sodexo, Inc. has announced the appointment of Calvin Johnson (“C.J.”) as president of the Hospitals division effective January 1, 2010. Johnson, who currently serves as division vice president for hospitals in the western region, will succeed Dick Desrochers, who has accepted a new senior leadership position within the company. The hospitals division is the largest operating unit within Sodexo, Inc., the company’s North America operations, which provides Comprehensive Service Solutions at more than 1,000 locations, and employs more than 22,000 people and manages approximately 50,000 client employees.
“C.J.’s leadership, and keen understanding of how our services solutions impact the quality of people's lives, has helped to drive our revenues and overall results,” said Patrick Connolly, health care market president and chief operating officer for Sodexo, Inc. “He leads by example as a champion for his team, working to ensure that everyone from the frontline employees to senior management understands the value of what we do for those we serve. The result is superior service that improves the patient experience and provides for growth opportunities for all of our people.”
Johnson, a resident of San Diego, Calif., joined Sodexo in 2003 as a division vice president bringing more than 20 years of proven accomplishments in the management and leadership of large organizations. Johnson has built a high-performing team by keeping a strong focus on people, client retention, standards of excellence that focus on improving the patient and resident experience. Throughout his career; Johnson has demonstrated outstanding leadership, and strong customer focus.
Johnson’s team has delivered almost $140 million in revenue while maintaining a 96 percent client retention rate.
Johnson began his professional career with the U.S. Army, graduating from the U.S. Military Academy at West Point with a Bachelor of Science in Mechanical Engineering, and attaining the rank of Captain during his military service. Mr. Johnson holds an MBA and a Master of Management from Northwestern University's Kellogg School of Management.
www.sodexoUSA.com
New SE Region manager for The Anderson Company
The Andersen Company, a leading manufacturer of matting products for the Janitorial, Foodservice and Safety Supply markets is pleased to announce the recent addition of Ryan Rittenbury as Southeast Region manager for their Janitorial Supply division.
Ryan will be responsible for supporting sales efforts of Andersen's Southeast sales reps with their distributors. He will be active in training distributor sales reps and working with distributors to grow their mat business. Ryan will be based in the factory in Dalton, GA.
Proventec Healthcare appoints new Sales Director
Proventec Healthcare, the rapidly growing name for infection prevention and patient safety within the healthcare environment, has appointed Neill Simmons as its new Sales Director.
Neill has a wealth of experience in the field of healthcare having spent 15 years with Vileda Professional, where he latterly held the position of Customer Group Manager for the Healthcare division.
Neill is a pioneer within the industry for the introduction of pre-prepared microfibre cleaning systems and specifically to the UK Health Sector. This has subsequently been implemented into well over a hundred Hospitals nationally. Neill also has a wide understanding of the business conducted by national Contract Cleaners and their role within the Health Sector plus other niche markets such as Cleanroom Environments.
Married with two sons, Neill is an avid Manchester United FC supporter.
Welcoming Neill to the company, Proventec Group Commercial Director, Thomas Stuecken, said:
"Neill's experience to date is a perfect fit for this new role, as microfibre is one of the key technologies that Proventec Healthcare offers as part of its validated hygiene solutions portfolio.
"Together with complimentary technologies, new hardware systems, and ergonomic product designs, Neill's knowledge, enthusiasm and commitment to the prevention and control of HCAIs will no doubt help Proventec Healthcare make ever greater strides in the future."
T: +44 (0) 845 602 9981
F: +44 (0) 845 602 9366
E: info@proventechealthcare.com
W: www.proventechealthcare.com
New business development manager at The Supplies House
The Supplies House has appointed Warren Sullivan as its new Business Development Manager. Warren has over 10 years' experience in the cleaning industry and has been at The Supplies House for more than four of them.
Warren has been a key part of the drive towards the focus on customers; the way they work, the products they use, and reducing their entire cost of business. This brings much greater savings than focusing on saving a few pence on each product. This focus has resulted in an increasing number of long tem relationship contracts for the company with key contract cleaning companies across the country.
“I am really pleased to be working for a company that places so much emphasis on customer relationships, and working to get the best solutions for them, whilst at the same time saving them money,” he says.
Brian Chapman, Managing Director of The Supplies House says: “This new role for us has been bought about by our continuing growth. I am delighted that Warren has stepped up to this key role with such enthusiasm and ability.”
T: 0208 806 8666
W: www.supplieshouse.com
Goodbye Norma Jean
Jean Glaspool (24.4.38 - 15.10.09)
Jean Glasspool, christened Norma Jean, but known by one and all merely as Jean, passed away peacefully last Thursday, 15th October, with her family at her side. Jean, 71, had been diagnosed with cancer during the summer.
Business Development Director and Company Secretary of CK Group, Jean began her working life in the 1950s as personal assistant to a lawyer, which experience led to a lifetime habit of being absolutely precise in her work. Something that paid dividends many times over for the companies that she worked for.
Progressing greatly in her career, Jean travelled the world exhibiting at commercial airshows and it seemed then that she had reached the very top when she became General Manager of aerospace precision engineers Muirhead.
Retiring after the company was absorbed by a larger concern, Jean took up a temporary position working just one day a week at City & Kent Cleaning, helping family friends with their marketing. The work naturally expanded as the business grew and grew, ultimately becoming a full time position with many key responsibilities, especially during the launch of associated specialist divisions iDCS and CK Consumables, and the company's recent transition from cleaning contractor into the CK Group of companies.
Known and admired for her warmth, dedication and enthusiasm, as well as for her sheer professionalism, Jean was acknowledged recently by CK Group Managing Director Ian Pether "As well as being a great friend to my wife Jane and I, Jean will be greatly missed by all the staff at CK Group and all our thoughts go out to her family."
Jean is survived by husband David, daughter Holly, who lives in New Zealand, and by her son Ian who lives in Chicago, and two grandchildren.
The funeral is to be held on Thursday 29th October, 11.15am at West Suffolk Crematorium, Risby, Bury St Edmunds, IP28 6RR.
The family request no flowers, but Jean always supported the Camphill Village Trust, Danby, and they are collecting contributions for a bequest from Jean, please make cheques payable to 'CVT Appeals Trust' and send c/o
CK Group
31 Metro Centre
Kangley Bridge Road
Sydenham
London
SE26 5BW
Tel: 020 8659 6748
Fax: 020 8659 6780
Email: ip@cityandkent.com
Web: www.cityandkent.com
Peter Smith: a man of Principle
Principle Cleaning Services Ltd is increasing its senior management team by announcing the appointment of a new Managing Director. Peter Smith has recently joined the rapidly expanding contract cleaning company currently celebrating a milestone of twenty years of trading this year.
Principle Cleaning based in North London, was established in 1989 by the current Managing Director, Douglas Cooke who has developed and grown the company into what it is today; one with an excellent reputation for quality and professionalism. Douglas will step into the role of Chief Executive, responsible for strategy and policy and continue as Chairman of the CSSA and board member to various cleaning organisations.
During his long career in the cleaning industry, Peter has gained a wealth of experience having previously been Managing Director of Advance Cleaning, Strand and Ramoneur.
Principle Cleaning is committed to tackling long-term sustainability and provides a high quality and professional cleaning service to both large and medium organisations throughout London and the Home Counties. During the past twenty years, Principle Cleaning has grown from strength to strength into a company with a real family culture.
Joining a motivated senior management team, Peter will oversee all business areas and drive the company forward to continue its expansion into the financial, banking and educational sector. Current valued clients include The Walt Disney Company, Bank of New York Mellon, Ove Arup and more recently the University of Hertfordshire and Google.
Peter commented, "I am really pleased to be taking on such an exciting role at such a dedicated and respected organisation and look forward to working with a group of people who really care about their customers, their staff, the environment and community around them while providing a superior and high quality service."
T. 020 8341 4718
E. info@principlecleaning.com
W.
www.principlecleaning.com
Rick adds weight to Knight's operation
Knight Equipment has appointed Rick Weightman as the company's new European Technical Director.
Rick previously worked for Brightwell Dispensers and has a great deal of experience in the field of auto-dosing of chemicals for commercial dish washing, laundry and water treatment. He will be working with Knight to develop a range of products designed for the European market.
T: +44 1323 509211
F: +44 1323 514828
E: rweightman@idexcorp.com
W: www.knighteurope.eu
Vileda Professional has appointed Lee Readman to a new post within the business – Training Manager.Two new appointments at Duplex
Duplex Cleaning Machines are pleased to announce the recruitment of two people to its sales team.
Barry Wilmot (pictured left) who took up his appointment in mid-June is responsible for new business development, primarily in the South of England across the entire product range and his role will be to further strengthen the existing sales activity of the business.
Meanwhile, following the retirement of Dennis Wilson, Duplex has appointed Mike Conroy (pictured right) who will cover the North of England and Scotland. Mike, who is based in the North West, has already taken up his duties with the business.
Kevin Scott, General Manager of Duplex said:
"We are delighted to welcome Mike and Barry to Duplex. They both have a wealth of experience covering all types of floorcare machines, escalator units and steam cleaners. With new product launches due we have taken the opportunity to strengthen our sales team across all the market sectors in which we operate."
T: 01227 771276
www.duplex-cleaning.com
IICRC names full-time president to lead organisation
The Institute of Inspection, Cleaning & Restoration Certification has named Patrick Winters its first, full-time paid president effective 1st August, 2009. Patrick will report to the IICRC board of directors and its chairman.
The newly created position that he will fill represents a significant change in how the Institute is run. Since its founding in 1972, a volunteer president and CEO has managed the organisation, while at the same time running her or his own business. IICRC UK chair, Paul Pearce, became the first British leader of the IICRC, which operates internationally, in 2008.
“The Institute has grown impressively and made an important mark on the inspection, cleaning and restoration industries for more than 30 years thanks to the contributions of volunteers at all levels, who will remain the backbone of the organisation,” says Paul, the board chairman and president.
“Combining their dedication and expertise with the exceptional management experience of Pat Winters will ensure that we tap the full potential of the Institute and maximise our contributions to the registrants and the industries we serve.”
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Vincent Lim, FBICSc
We are saddened to report the loss of Vincent Lim, FBICSc, who died on the 25th May 2009.
Vincent was not only known to be the "walking dictionary of cleaning in Asia" but his warm personality and easy charm also won and touched many in the industry.
Singapore-based Vincent was a frequent visitor to these shores, usually accompanied by his wife Linda Ng, Cleanzine's Far East Correspondent, and past representative for the BICSc.
Vincent had spent over 35 years in senior corporate management, as an expert in training, sales support, organisational development and change in strategies in the highly competitive cleaning and services industry.
He was perhaps best known as Managing Director of Ontares Consultancy Pte Ltd, the consultancy firm that he started in 1990.
Prior to starting his own company, Vincent was General Manager of Initial Cleaning Services (S) Pte Ltd., the largest cleaning company (including the Pest Control Divison) in Asia with an annual turnover of SGD73 million per annum and employing 3000 staff. Vincent's previous position as General Manager of Ender Cleaning Services Pte Ltd saw him grow that company from inception, when it employed only 30 staff, to securing the cleaning contract for Singapore International Airport and employing 800 staff.
Vincent is survived by his wife Linda, and their young son Shane.
Kent for London region
South Western Wales regional Manager Charles (Chas) Kent is to take over the London region sales area for OspreyDeepclean.
Chas, with 18 years experience in steam cleaning, but who originally trained as a chef (he still has the shape for it), will provide on-site machine demonstrations, organise after-sales training and give friendly advice to a wide variety of customers and especially to the food services and healthcare sectors.
In fact, it was shortly after leaving his work as a chef to pursue a line of business renovating used catering equipment that Chas first got to use Osprey steam cleaning machines.
As the saying (very nearly) goes, 'he was so impressed he (joined) the company'...
Having worked at the original Osprey Sales & Marketing in the very early days, and subsequently with other equipment suppliers, few are as experienced as Chas in the many different types of machines that are available to the market.
He intends to continue his close relationship with the Association of Healthcare Cleaning Professionals (AHCP), Infection Prevention Society (IPS), and managing national account contracts based in the London region.
Chas looks forward to meeting customers old and new in his new region and can be contacted on 07747 773000.
T: +44 (0) 1242 513123
F: +44 (0) 1242 518666
E: charles@ospreydc.com
W: www.ospreydc.com
After five years with the British Cleaning Council, Eibhlin O’Somachain, Communications & Marketing Manager, is branching into the freelance sector, to set up her own PR & marketing consultancy.
Eibhlin, who played a large part in BCC logo re-branding and other key communications projects, is a qualified journalist with experience in the media, print and sales industries and is a member of the Chartered Institute of Public Relations.
“I have thoroughly enjoyed my time spent working for the BCC," she says. "I have found the cleaning industry to be a professional, resilient and welcoming one at that. So much so that I hope to build upon the working relationships I have made so far and form new ones.
"I believe one of my main strengths lies in understanding the media and what they consider to be newsworthy, meaning that clients can achieve a high level of exposure and an enhanced profile.”
Eibhlin will be spending her time between Northern Ireland and England, and intends to continue to work within the cleaning and environmental sector, among others.
T: 07779 341565
Truvox International has appointed Steven Brinkley as Regional Account Manager with immediate effect. He assumes responsibility for providing service and support to Truvox’s customers throughout the eastern region of the UK, from Newcastle to Ipswich.
Truvox International has appointed Jackie Bromley as National Account Manager - a role that will see her assume responsibility for managing the Truvox UK national accounts portfolio as well as for the continued development of new business opportunities. Jackie's previous post at Vax Commercial allowed her to play a key role in developing Vax's first venture into the commercial cleaning industry. She helped build the business, within two years, from a small start-up operation into a recognised commercial floorcare machine provider, supplying blue chip organisations, the public sector and end users.
Shaun Bradbury, Lancashire based Managing Director of Dry Fusion UK, has been appointed European Director to the Low Moisture Carpet Cleaners Association (LMCCA).
Founded in the US in 2001, the LMCCA is a non-profit trade organisation whose main goal is to increase awareness and knowledge of low moisture carpet cleaning methodologies.
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LCC Support Services, the independent specialist contract cleaning and support services company, has been restructured with new board appointments to take this successful business into its next development phase as a truly national operator.
Vectair Systems has announced that its Managing Director, Paul Wonnacott, has been elected onto the Council of the UK's Cleaning and Hygiene Suppliers Association. T: Vectair: 01256 319 500
E: lwonnacott@vectair.co.uk
W: www.vectair.co.uk
Spiderlift rental specialist, The Spiderlift Company, part of the Ranger Group of companies, has made no less than five new appointments to support continued expansion.
Well known on the access rental scene, Paul Blackwell (pictured) joins as rental development manager of the Chesterfield-based access hire company which specialises in the market-leading Teupen Leo spiderlifts.
Shelley White takes on the newly created role of operations manager while technical support has been strengthened with the appointment of Graham Davis as engineer.
Service support in the field will benefit from the addition to the team of Mike Scott as HGV driver and operator. Promising 19-year-old, Andy Sherwood, has also joined to be trained and developed in a sales role.
Paul Blackwell
As rental development manager, Paul Blackwell will be developing rental business for The Spiderlift Company's extensive fleet of Teupen spiderlifts under the direction of Andy Bray, who takes the helm as MD.
Paul said: "This is a very exciting time to join The Spiderlift Company. Working with a premium brand and a fleet of new machines is a rental manager's dream.
"We are just coming out of a construction boom, so the Teupen Leos, with their very low floor loadings and all-terrain capabilities, including stairs, are perfect for maintenance of these modern-day buildings."
Paul has a successful track record in management in both access rental and transport logistics, having previously worked for TDG, Excel Logistics, Wizard Workspace, Nationwide Access and most recently, Kimberly Access.
He was part of the MBO in 2004 that turned ailing rental company, Independent Access, into the profitable and innovative access business, Wizard Workspace, which was subsequently bought by the Lavendon Group in 2007.
In particular, Paul will be supporting cross-hire to rental companies enjoying growing demand for the premium engineering and unique capabilities of Teupen's tracked chassis spiderlifts.
Complementary to this, The Spiderlift Company will continue to drive rental demand for spider lifts, still at a formative stage in the UK, through its own rental activities.
Its line-up of machines showcases the full-line of Teupen Leos in the 15m to 50m working height range. Included are rental units currently unique to The Spiderlift Company fleet: the Leo 36T (35.5m w/h, 15.2m outreach) and the world's largest tracked spiderlift, the Leo 50GTX (49.7m w/h, 17.4m outreach). Soon to fill the gap between them will be the forthcoming Leo 40GTX, with just under 40m w/h.
These latest appointments at The Spiderlift Company come in advance of a move this spring to larger premises.
E: Steve.Hadfield@spiderlift.co.uk
T: 0870 225 5554
Dave Rogers rejoins Unger UK
Dave Rogers, one of the best known names in the British cleaning industry, has rejoined Unger as UK General Manager.
Dave Rogers originally joined Unger in January 1997 and during his first spell with the company he grew Unger's UK revenue tenfold and significantly increased profitability. He also championed the development of several industry-changing product innovations including the Unger HiFlo CarbonTec water-fed pole system which gave every window cleaner the chance to clean windows and glazed facades faster and more effectively while working safely at ground level.
In early 2007 Dave was headhunted to lead the commercial activities of a company in the grounds care and landscaping sector. He resurfaced in the cleaning industry in the summer of 2008 as Managing Director of Avmor UK, a distributor of high performance floor polishes, strippers and cleaning chemicals.
Dave describes his decision to rejoin Unger now as one of the easiest that he has had to make during his career, commenting: "I am passionate about the company and have a deep, deep affinity with its customers. Unger is doing so much to make the tools and techniques used day in, day out by our customers easier, more productive, safer and less expensive; and there is so much more that we will be doing in this respect in future. Few people in this business are genuinely able to claim that they improve the working lives of their customers but at Unger, hand on heart, I can!"
Mark Unger commented: "We are delighted to have Dave rejoin our team. His contacts and knowledge of the UK window cleaning and janitorial markets are second to none. He helped build our strong market share in the UK and we know that he brings high energy and a tireless focus on answering the needs of our customers that can only strengthen our position still further."
Dave Rogers will also continue to own Avmor UK where a strong team is now in place to develop that business.