Cleanzine: your weekly cleaning and hygiene industry newsletter 18th April 2024 Issue no. 1110
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Busman's holiday for Bournemouth window cleaner
Luke Rayner, who heads up the Sandbanks, Bournemouth-based Harvard Window Cleaning, is feeling pretty content, having been flown to the Majorca house of one of his local clients to clean the windows there - a job that took him a week.
The anonymous owner of the Puerto Portals hillside property, which overlooks the port on the popular Spanish island, has been using Harvard for a number of years.
After buying the property in Majorca, he wanted all the glass brought up to the standards he is used to - so he flew out his trusty window cleaner, reports the Bournemouth Echo.
After reaching the island, Luke used the homeowner's personal equipment that had already been especially flown out. He spent the week making sure the windows were gleaming at the £10m (€8m) property, which has its own cinema, sauna, steam room, Jacuzzi, huge gym and a glass lift.
"Our customers are used to very high standards and we are more than happy to go the extra mile, but flying to the Mediterranean has to be top of the list so far," Luke told the Echo's reporter.
"Because Harvard Window Cleaning is based in Sandbanks, we are used to large properties with lots of glass, and there are certain techniques involved.
"While I was in Majorca I also trained the client's local staff who will be doing the job in future.
"The modern house is stunning and has a lot of large windows and plenty of glass surrounds. It looked superb when I'd finished."
Harvard Window Cleaning was founded in 2012 and has one franchise in Hertfordshire and another in Salisbury, Wiltshire.
Luke said: "My business is really competitively priced, but clients like us because of the quality and the level of service - it's all about trust.
"All my staff understand this and that is why we're growing as a company and getting jobs like the one in Majorca."
26th May 2016