SDA draws new blood: Red Cross veteran Martha Chapin appointed Manager of Education
Martha Chapin, a long-time information and outreach specialist with the American Red Cross, has joined The Soap & Detergent Association as Manager of Education, where she will strengthen SDA education efforts on safe, beneficial and proper use of cleaning products.
"During her 18 years at the Red Cross, Martha worked and provided leadership in customer services, supervising staff and volunteers and developing strategies for programme implementation and growth," explains Nancy Bock, SDA Vice President of Education & Meetings. "Her skill sets will work perfectly at SDA as we continue to grow our external outreach efforts on the safe, proper and beneficial use of cleaning products."
At SDA, Martha will edit and manage publication of SDA's electronic consumer education newsletter, which is published bi-monthly. She will also manage programmes and projects related to dish care, fabric care, poison prevention, and the website of the 'Healthy Schools, Healthy People: It's a SNAP' programme, (www.itsasnap.org - the School Network for Absenteeism Prevention, a joint programme between SDA and the Centers for Disease Control and Prevention, which promotes hand hygiene education in middle schools.
T: 202-662-2517/202-680-9327
TecServ under new management
It is some months since Premiere Products finalised its purchase of FCM Holdings, but the company has not been inactive in integrating the two businesses - with the results now becoming evident in the marketplace.
Of particular interest to the cleaning industry are the changes introduced into TecServ, the service support division of Premiere. Having recently recruited Matthew Talbot, the new General Manager of TecServ, to spearhead the major changes to the way TecServ manages its service activities, the business is now developing its offer to the cleaning industry.
A new team of executives now report to Matthew Talbot, with the object of offering all accounts an optimal level of service covering fast response times with the ultimate levels of communication with the customer.
Based at Peterborough and operating a team of 30 field service engineers around the UK, TecServ offers a wide option of service support levels, ranging from the standard 'call out on demand' through to an all encompassing contract offering complete asset management of a contract cleaner's portfolio of cleaning machines, charged at a fixed price monthly fee payable over the period of the thee year contract.
"Premiere has a vision for TecServ that would see it as the leading service provider within the UK to all companies using industrial/commercial cleaning machines; all of the restructuring of the TecServ business has been designed to move it towards this objective as speedily as is possible," says Matthew. "There is a lot more to the TecServ offer but this will become apparent to the market over the next few months."
T: 01733 367353
Mob: 07525 990677
The WoolSafe Organisation has announced that Ms. Ruth Travis, President of RL Seminars, is to become WoolSafe's Director in North America. She succeeds Guy de Lacrose, who resigned from the post in January to concentrate on his other business interests.
more
Window Cleaning Warehouse welcomes a newcomer
Window Cleaning Warehouse, the Barry, South Wales distributor of window cleaning equipment, has appointed Les Vogel to the new position of Business Development Manager. Les joins this successful company with a remit to develop sales within the UK and Ireland and will focus his initial efforts on distributor support and trade events. With a wealth of sales and business development experience, most recently gained in the field of publishing and media, Les promises to bring a new take on the window cleaning industry.
Commenting on the appointment, Julian Davies, director of Window Cleaning Warehouse said: "We are pleased to welcome Les to our team at Window Cleaning Warehouse. His experience will be a great asset in the next stage of the company's development. The fact that he's new to the industry will mean he'll see it all with a fresh pair of eyes too. We are keen for him to get the word out there about our Ultra-Pure RO pure water machine and Inter-Loc tank delivery system."
Founded in 2004, Window Cleaning Warehouse now supplies professional window cleaning tools to over 3000 window cleaning companies across the UK and Europe.
T: 01446 749060
E: info@windowcleaningwarehouse.co.uk
W: www.windowcleaningwarehouse.co.uk
pic shows: Les Vogel (right) Business Development Manager & Julian Davies Director
Exports growth at OspreyDeepclean leads to new appointment
Markus Bast joins steam cleaning equipment specialist OspreyDeepclean as International Sales Manager. Bast, 39, has a great deal of experience in export sales, both with the oil industry as well as in the cleaning and hygiene industry, most recently as Export Manager with Premiere Products where he spent 6 years.
Bast will be working with International Sales Director Enrique Mena, helping to support and drive growing international sales for the company which in addition to its home markets of UK and Benelux now exports to the USA and Canada, Australia, France, Germany, Spain and Eastern Europe.
"Markus is a welcome addition to our International sales team," says Enrique Mena "and reflects the changing nature of our business which is becoming more and more export-driven. This was evident during our successful participation at Interclean where our new ProVap Dry Steam Vapour decontamination technology, recently validated by UCLH and TNO in Holland, attracted a very large number of enquiries from overseas."
Bast, who keeps fit by cycling, and outside work indulges his passion for music playing, joined OspreyDeepclean in time to attend the recent ISSA/Interclean in Amsterdam where he was able to meet OspreyDeepclean and Proventec group colleagues and customers from around the world.
T. + 44 (0) 1242 513 123
E.
markus@ospreydc.com
W. www.ospreydc.com
Peter Kenny joins ICE to continue to build on their tremendous success in the supply of machinery and service support to the commercial cleaning market place
Peter brings to ICE a huge wealth of knowledge and experience of the cleaning market. Until recently, he was working with Rug Doctor having helped establish the brand as a leader in the carpet cleaning sector
"I am now looking forward to this new opportunity with genuine vigour and excitement", says Peter.
ICE continues to grow market share with the introduction of a new commercial division. This new division will distribute the Minuteman and Motion ranges to the market as well as launching its new revised Cleanfix range for sale through a dedicated distributor network in the UK.
"ICE provides everything from a wet vacuum or rotary floor machine to a sweeper scrubber or street sweeper. Quality equipment, ultimate flexibility. These unique brands and products will generate tremendous interest from the market and it is expected that business will be brisk."
The company has also made major investments in purpose-built premises and in well-equipped workshops. They now have offices in the South and North of England as well as in Scotland. They can provide a 24/7 callout commitment across the UK and with nationally accredited operator training facilities, ICE continues to set new standards in customer service.
"2008 looks even more exciting," adds Peter Kenny, "just keep watching for more news from ICE!"
T. 02380 777000
F. 02380 778822
Richard Martin (formerly Managing Director of Avmor Plc) takes up the position of Commercial Director of Vectair, with direct responsibilities for managing the UK & Ireland sales teams and Distribution with immediate effect.
Rich, who has over 30 years industry experience in senior roles, says that “I’m looking forward to working with the Vectair team on a day to day basis. My philosophy has always been very basic, if you have a good product at a good price and you show it to enough of the right people then you will succeed. Vectair have great products at great prices and a great team, add to this our desire to constantly match customer needs and differentiate from our competitors and one is left feeling pretty good about the future.”
Vectair Managing Director Paul Wonnacott comments:
"I am sure you will all have some contact with Rich during the coming months as he becomes more involved with his new role and I am certain you will join us in welcoming him as a valued member of our team."
Vectair Systems
T:
+44 (0)1256 319 500
W: www.vectair.co.uk
Technical Concepts has appointed Hans Wijn as Group Managing Director with responsibility for Europe, the Middle East and Africa. The appointment follows the promotion of Kurt Spitler to Senior Vice President of Global Operations. W: www.technicalconcepts.co.uk
The Doctor has a Hart
Stuart Hart has been appointed Sales Manager at Rug Doctor, one of the world's most recognised names in carpet cleaning. Stuart Hart has been appointed Sales Manager at Rug Doctor, one of the world's most recognised names in carpet cleaning.
Stuart has been with Rug Doctor for four years working on the rental side of the business. During that time he has managed a base of over 100 customers and been extensively involved in installation and training projects.
After spending some time on the web site development and new consumer literature improvements, Stuart now looks forward to working with the company's national network of trade distributors.
Tel: +44 (0)1903 235558
Fax: +44 (0)1903 209 671
www.rugdoctor.co.uk
Advancing the strength of nationwide sales team
Specialist supplier and installer of hygienic walls and ceilings to the catering, food manufacturing and preparation markets, Harrogate-based Advanced Hygienic Cladding, has appointed Stuart Dale, (41) to the position of National Accounts Executive.Stuart is a well respected figure within the UK food industry, having gained extensive experience in previous senior sales roles with the Gerard Gamble Group and latterly Wraith Gamble.
In his new position Stuart will be responsible for heading, directing and expanding Advanced's national sales team, as well as generating new business and ensuring the company's customer service facility operates as efficiently as possible.
Advanced Hygienic Cladding's mission is to ensure its wide range of food preparation and catering clients comply with stringent Health and Hygiene regulations.This is achieved by supplying and installing a range of advanced PVC wall and ceiling cladding products to some of the largest food manufacturing and hospitality organisations in the country, plus hospitals, prisons, schools and universities, as well as a huge number of butchers, bakers, fishmongers, public houses and hotels.All Advanced Hygienic Cladding's products carry a 15 year warranty and the company is accredited with the ISO 9001Quality Standard.
Tel: 01423 870049
Email: stuart@cladding.co.uk
W: www.cladding.co.uk
New MD for Disposables UK Limited
David Burkill has been appointed Managing Director of Disposables UK Limited, with founder Trevor Storer becoming Group Chairman.David joined the company as Operations Manager, then after only 12 months, became the Operations Director.
Holding a BSc in Biochemistry, MSc in Clinical Sciences, MSc in Biotechnology, David originally wanted to become a medical doctor, but due to finances and having a young family at the time, decided that it was just not viable. He then went on to do an MBA at the University of Bradford Management School.
With turnover increasing from £2.5 million to £14 million in the eight years, David Burkill comments:
"I believe that the company is extremely healthy and we are looking forward to another successful year. The business moves forward on a daily basis and we don't ever rest on our laurels. I am delighted with my new position in the company and with the other directors around me and our strong team I am sure that Disposables UK Limited will continue to go from strength to strength."
Trevor Storer says that he is "delighted" that David has taken over the role of Managing Director and that he will oversee the day-to-day running of Disposables UK Ltd along with Sales Director Paul Halliwell, and Financial Director Frank Beer. The move allows Trevor Storer to focus on new ventures and areas of business development.Disposables UK Group companies include Bay West Europe, Optimum Professional, and distributorships for Prodene soaps and Ettore window cleaning products.
Disposables UK Group
Tel: +44 (0) 1484 854434
Fax: +44 (0)1484 854500
Email: info@disposablesukgroup.co.uk
Web: www.disposablesukgroup.co.uk
Byotrol welcomes John Nash to sales team
Byotrol, the anti-microbial technology company, has appointed John Nash as a sales consultant responsible for progressing sales of its Clearway product range.With extensive experience in sales and managing national retail accounts, John will bring a focused and strategic approach to growing the industrial and technical area of the business. Prior to working at Byotrol John worked in the homeware and gardening retail sector, with European manufacturers including Brabantia and Leifheit. John has also owned his own import and distribution business in the kitchenware industry, providing him with extensive commercial experience which he can apply to working with Byotrol.Commenting on his recent appointment, John said: "I'm really looking forward to using my experience to help identify and assess new opportunities for Byotrol. With my extensive knowledge of the homeware and gardening retail industry coupled with my previous experience in import and distribution, I am confident that this will be a successful and fruitful working relationship."Stephen Falder, Byotrol's Business development Director adds: We are delighted to welcome John to the team and are confident that he will be able to demonstrate how our technology is ideally suited for use in the cleaning and industrial markets. We have also identified a growing number of opportunities for our Clearway product range within the homeware and gardening industry and look forward to seeing John's success within Byotrol."Byotrol was originally developed to kill dangerous bacteria such as E.coli and superbug MRSA. The Clearway product range promises to banish algae and mould on outdoor furniture, buildings including greenhouses, decking and patios for up to six months and even more than 12 months dependent on substrate and environmental conditions. It has an extremely low toxicity profile to humans, plants and animals, which makes application very straightforward, as no specialist equipment is required.
T: 0161 277 9518
E: sales@byotrol.com
W: www.byotrol.com
And after years of Golden Service...
Often referred to as 'Mr Kimberly-Clark' thanks to almost 40 years spent as PR consultant to the company, possibly the longest client relationship on record, (most recently with regard to the Golden Service Awards) Peter Vezey is no longer working for K-C Professional. As a result he is looking to fill the breach with new clients to join a portfolio that includes - or has included - The Royal Society for the Prevention of Accidents, The British Institute of Cleaning Science, Cleanfix, Kew Pressure Washers and Wap Pressure Washers, together with contract cleaners & FM companies such as Burke & Clemens, Tara Support Services, LCC Support Services, MITIE and Brittania Contract Cleaning, as well as Floors Expo Exhibition, Betco Flooring, Trudec Flooring and a whole lot more.
"I have fond memories of my time working with Kimberly-Clark," says Peter. "Over the years I launched the K-C consumer salesforce magazine, the first kitchen roll, first paper wipers, first workwear and first wet hand wipe.
"I'm most proud though about having invented the Golden Service Awards, which I organised for the first 10 years and handled the PR for, over 17 years in total. And of course that's now become a highly successful global event.
"I also invented the Distributor Service Excellence Awards, formerly known as Distributor of the Year Awards, handled the media for the Maidstone Mill closure and conducted many very creative product launches."
These launches included workwear fashion shows, Peter being sprayed from head to toe in red paint by an 'intruder' at a press lunch, (to prove that K-C workwear didn't leak onto his suit beneath it); a wiper launch at Youngs Brewery to show the product strength when ropes were made from the wipers for brewers' dray horses to pull the beer deliveries, a launch at the Spittin' Image puppet theatre in Covent Garden as well as many more...
They were always well attended and enjoyed by members of the press who devoted lots of space in their publications to the many products that had been demonstrated to work so well. But it's not all about K-C, and having spent six years on the board of three top London agencies: Daniel J Edelman, Grayling and Barclay Stratton, Peter decided to 'go it alone'.
"I got fed up with agency attitudes to clients as being idiots who will pay over the odds for representation, so set up my own consultancy and went full time with it in 2001," says Peter. "Now I can employ whoever is best for the job and the client gets the best deal and not just the PR executive with the most time on his or her hands. "I put 95% of fees into consultants' time as we have virtually no overheads, investors, directors or shareholders to worry about and we provide a better than London service at out-of-town prices. We offer real value for money."
Peter has a team of four part time consultants and a graphic designer and in addition to editorial services, produces artwork for print, newsletters and brochures, radio commercials, poster and railway advertising etc. The company specialises in the cleaning and FM business and provides business-to-business, corporate and consumer public relations services; issues, crisis, Events and Awards management. It is currently running at £250,000 turnover with blue chip clients and has Associate offices throughout Europe.
T: 01438 832017
M: 07702 915122
E: peter@prman.org.uk
W: www.prman.org.uk or www.vezeyconsultants.com
Chris Coomber has joined the Leeds based Clantex group to focus on sales of the Superclens brand to Multiple retail outlets. 
Advance
Cleaning Services has appointed a new Director, Peter Smith. From 1st February,
Peter will join an established team of three directors, where his role will be
to continue the company's continued expansion.British
Damage Management Association's new chair breaks the mould
Emma Dadson, new chair of the BDMA, has broken the mould by becoming the first woman in the job, and the first chair to come from a practitioner from a small independent organisation. Outgoing chairman, Bob Spencer, welcomed the appointment saying: "I am absolutely delighted Emma has agreed to take on the job of chairing the BDMA over the coming year and believe her enthusiasm and dedication will ensure the Association continues to increase its profile and its involvement in the wider industry." Emma Dadson, who is an accredited BDMA Technician and a specialist document restorer, is a highly respected figure, known for her integrity, tenacity and her total commitment to the core objectives of the Association. She is a director of Harwell Document Restoration Services, currently the only organisation to achieve Specialist Corporate accreditation through the BDMA, and has served on the Executive for the past five years as chair of the Special Interests Group (now the Specialists Committee). "It is a really exciting time to be chairing the BDMA, with the Association due to role out a number of initiatives that have been in development over the past couple of years," ethuses Emma. "I am looking forward to working with my colleagues on the Executive to deliver these and other objectives to the benefit of our members and the industry as a whole. "In particular, I am relishing the challenge of building on all the hard work Bob Spencer has contributed during his time as BDMA Chairman." Don Pringle, Director of Supply & Communication at ServiceMaster will be the incoming Vice Chair and Bob Spencer, who has been the longest serving Chair of the BDMA to date, will become outgoing Vice Chair for the year ahead.
T: 07000 843 2362
F: 07000 236 2329
E: info@bdma.org.uk
W: www.bdma.org.uk
O&G's Cleaning division snares sales director with savvy
Office & General Environmental Services, one of London's leading cleaning & support services companies, has appointed Daniel Sadler as Sales Director for its dedicated Cleaning division. Daniel, a qualified accountant, has held several senior roles within the services industry including Sales Manager with Dynamiq Cleaning and Divisional Commercial Director with the facilities management group McLellans. "The business has doubled in size over the past three years as customers see how the combination of a motivated workforce supported by a strong management team and sound processes delivers a quality end product," says Grae Scott, Managing Director of O&G. "These have always been our company's strengths and Dan's appointment will give us the opportunity to promote this message to a much wider market." Daniel himself adds: "O&G has an enviable reputation in the cleaning services sector and has very well established relationships with commercial management agents. I am joining at a period of renewed growth, with the launch of its environmental services division, so I am looking forward to the challenge of taking O&G's traditional cleaning services to a new audience." T: 020 8206 6363 E: info@officeandgeneral.co.uk
Multilingual Marketer Supports Industry Both Home & Away
Ceris Burns has made the move from in-house marketer to freelance PR & Marketing consultant. With 15 years experience in global marketing, the last 5 of these spent in the cleaning and hygiene industry at Kennedy Hygiene, Ceris is keen to help clients' develop business wherever their target markets. Commenting on the cleaning industry says Ceris; "I understand the cleaning industry and enjoy helping businesses go to the next level. Often companies shy away from export sales as they don't understand local business practices or can't speak the language. This is where I can make a big difference." Burns speaks five European languages and has worked across Europe, America, Asia and Africa. Ceris' current cleaning industry client list includes; Albany Facilities, BCCE, Kennedy Hygiene Products and Windex & Carpex 2008. She also has experience in the Healthcare, Hospitality, Offshore and Security industries to name a few. Ceris is a Chartered Marketer and a board member of the Chartered Institute of Marketing Sussex branch.
For
further information call 01825 713806 or email ceris@cbimarketing.com
www.cbimarketing.com
Readers who know Linda Dionne Ng (MBICSc) will no doubt be as delighted as we are that she has agreed to act as our Asian correspondent. Singapore-based Linda will send us additional news snippets from her region, for inclusion in Cleanzine. The first piece appears in 'This week's news', below. Linda has over 20 years of related industry experience. She has been the British Institute of Cleaning Science's Far East Representative, Moderator and Assessor since 2004 and manages the Singapore-based Far East Office, where she serves as the primary contact for existing and prospective office/ training centres in the Far East, including the UAE, and promotes training and excellence in cleaning throughout the region. In 2005 she won the BICSc World Wide Award for Outstanding Performance in the Promotion of the Institute. Linda, who has been certified in food hygiene with The Chartered Institute of Environment Health in the UK, introduced and established the BICSc housekeeping course (COPC) in the Far East - which today is the benchmark course for the cleaning and environmental industry for all levels of entry, and she developed and now delivers monthly housekeeping courses in Singapore - we understand that an incredible 90% of Singapore's executive housekeepers have attended this course. Importantly, Linda is also promoting the need for Government and commercial organisations to specify that cleaners be BICSc trained and qualified when contracts go out to tender, has been instrumental in the setting up of nine BICSc training centres in the Far East and an increase of 70% in certification and membership, while helping organise cleaning exhibitions and conferences. She also chaired the Clean Asia Shanghai Exhibitions and Seminars in 2004 and 2005 and was the Seminar Co-organiser for ISSA/Pulire exhibition in Singapore 2007. "I also provide cleaning management consultancy and support services to both local and regional clienteles, improving the cleaning standards of the local market," she says. "Recently, a leading facilities management company in Bangalore enjoyed a two-fold increase in business, based on my proposals submitted." Linda has also contributed as a column writer to Clean Asia Journal and has edited Chinese manuals and speech products for Chinese markets.
We are delighted to have her with us!
E: lindaotares@yahoo.com