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AHE and Kimberly-Clark Professional announce 2017 Heart of Healthcare Award Winner
In recognition of her exemplary efforts to provide patients with a hygienic, healing atmosphere, Valerie Macey, an environmental services technician at The Medical Center at Franklin in Kentucky, US, has been selected as the 2017 Heart of Healthcare Award winner.
"Valerie understands the relationship between a clean, healthy environment, providing a consistent standard of care and the role of environmental services, and she readily shares this knowledge with her co-workers," says Sheron Harper, administrative services manager for The Medical Center at Franklin. "She consistently has the highest scores within the department for both visual inspections and ATP testing. And when patients return to us for care they frequently ask for her by name."
The Heart of Healthcare Award is presented annually by the Association for the Healthcare Environment, a personal membership group of the American Hospital Association and Kimberly-Clark Professional. Now in its sixth year, the award honours outstanding environmental services technicians for the vital role they play in supporting safety initiatives and reducing and preventing the spread of Healthcare-Associated Infections.
This year, an Honourable Mention was awarded to Barbara Nall, an environmental services technician at Ireland Army Health Clinic, Fort Knox, Kentucky.
Patti Costello, AHE executive director, says: "Through a commitment to maintaining the highest standards for both the healthcare environment and patients, environmental services technicians like Valerie Macey and Barbara Nall help deliver the highest levels of patient care, as well as patient safety and satisfaction."
The awards are an integral part of the Heart of Healthcare programme, developed by AHE and Kimberly-Clark Professional to provide training and recognition for environmental services technicians. The programme focuses on continuing education and is aimed at enhancing the patient experience. Tools include education and training guides, employee recognition certificates, and patient discharge and room calling cards.
All Heart of Healthcare program tools and educational materials can be customised to include a healthcare facility's logo. The materials are available through the AHE website, www.ahe.org
The programme has improved the patient experience, according to 83% of environmental services managers who have implemented it. More than 800 healthcare facilities now participate.
The Heart of Healthcare programme is part of a new initiative from Kimberly-Clark Professional called Make a Healing Home, which involves partnering with EVS directors to create a more patient-centered care environment. The programme enhances the role of environmental services technicians as empathetic caregivers and demonstrates how familiar brands and small changes can help improve patient satisfaction.
Nominations for the Heart of Healthcare Award are submitted each year by managers, supervisors, co-workers and members of departments in hospitals and senior care facilities. The AHE Recognition Committee reviews all submissions and selects the winning applicant.
Sarah Happel, healthcare segment leader, Kimberly-Clark Professional, says: "We are proud to be part of a programme that recognises the crucial contributions of healthcare environmental services technicians.
"Studies have shown that hospitals that focus on the patient experience have shorter average lengths of stay and a decreased need for follow-up care. People like Valerie Macey and Barbara Nall play a key role in achieving these kinds of results."
Cromwell Polythene's Paul Fleetwood re-elected to CHSA Council
Paul Fleetwood, National accounts director at Cromwell Polythene, has been re-elected to the Cleaning & Hygiene Suppliers Association Council for a two-year tenure.
Paul has been on the CHSA Council Board since April 2009 and is an active member of the Plastic Sack Accreditation Scheme Panel. The Board consists of seven manufacturer council members and seven distributor members. The CHSA Council is elected by the membership and meets quarterly to oversee the strategic direction of the Association and ensure that it delivers on its three primary goals: driving up standards; informing and connecting members and providing a collective voice for the industry.
A long-serving team member at Cromwell Polythene, Paul joined the company in May 1998 and has risen through its ranks, becoming responsible for Cromwell's top customers. He has been instrumental in the dramatic growth of the company's janitorial division, along with a major expansion of its waste management and cleaning products portfolio.
"I am delighted to be re-elected to the CHSA Council, and wish to thank all the members who voted for me," he enthuses. "Our corner of the industry is awash with suppliers offering a wide range bin liners, sanitary bags and other hygiene and sanitary waste liners. Some offer products that are deliberately sold underweight, undersize, and even undercount, so buyers do not get the quantity that they thought they had bought, while others are such poor quality that the products will burst, risking hygiene and health & safety. "Buyers in the janitorial and cleaning industry need be sure that the products they are investing in perform to a high standard.
"The CHSA is committed to increasing quality and performance standards. Independent accreditations like the CHSA registered manufacturing standard scheme provide professionals in the cleaning and janitorial sector and the waste management industry with confidence that the products they are investing in are performance and quality assured."
Cromwell Polythene Managing Director James Lee adds: "Paul has been with Cromwell Polythene for 19 years, and has gathered a wealth of experience and knowledge during this time. As well as being committed to raising standards in the cleaning industry so that buyers can be certain of getting what they pay for, the Cromwell Polythene team is also striving to ? help improve sustainability in the cleaning industry and wider economy. "Paul's work with the CHSA is a valuable opportunity to work together with other highly knowledgeable experts from all corners of the cleaning industry and drive up standards."
New CEO at Nilfisk
Hans Henrik Lund has taken up his position as new CEO for Nilfisk, a leading global player in the professional cleaning industry.
With Hans Henrik Lund and his strong global background in technology and product development, Nilfisk is set for an innovative course going forward.
"With the appointment of Hans Henrik Lund as new CEO of Nilfisk, we have the right profile to develop and grow Nilfisk, to lead the business as an independently listed company and to execute on our overall strategy of further consolidating our position as a world leader in the professional cleaning equipment industry," said Jens Due Olsen, Chairman of the Board of Directors.
Hans Henrik Lund, (52), has held several leadership positions in global companies during the past 25 years. He has been ten years with Danfoss in the field of heating automation and another ten years leading the mobile accessory companies Jabra and Nokia Gear. "I am both honored and excited to be the next CEO for Nilfisk. It is a privilege to become part of an organization that for the past 111 years has been committed to developing high quality solutions and products. I see great potential in the organization and industry and look forward to meeting our valued customers around the world," says Lund.
Holding an M.Sc in Mechanical Engineering, a Ph.D in Material Science and an MBA in Organization and Business Management, he comes from a position as CEO of the Finnish lighting company Helvar and takes over from Lars Gjødsbøl, acting CEO and Head of Global Operations at Nilfisk.
With a workforce of more than 5,500 people Nilfisk has sales offices in 45 countries and operates in more than 100 markets globally.
James Brough joins Greyland
Leading British cleaning chemicals manufacturer Greyland has appointed James Brough to expand its distributor network and sales.
After well over a decade selling cleaning chemicals to distributors, where he has gained notable success at both Coventry Chemicals and more recently Bio Productions, James has now joined Greyland as their new Sales Manager.
Delighted with the new appointment, Greyland MD Richard Dyson explains: "I have noted James progressing steadily within our market sector in recent years, so I am very pleased to have him join our team here at Greyland, where we very much look forward to him assisting us to further expand and develop our business to greater heights in the coming years."
James also commented: "I think this is a great move at just the right time for both myself and Greyland. We have many exciting plans and I am looking forward to this new challenge in my career."
Mats Inc. new Los Angeles regional sales manager
Mats Inc. announces the creation of its first Los Angeles-based matting sales team led by Cedric McCalister, who joins the Jan San matting sales team with Steve Zuniga, west coast regional manager.
The addition accelerates Mats Inc.'s plan for nationwide expansion.
Throughout Cedric's career, he has served in many facets of the flooring industry. Focusing on the matting business, Cedric will be a key factor in helping drive customer relationships within the LA market, partnering with local flooring dealers and distribution sales representatives.
Before joining Mats Inc., Cedric managed his own janitorial cleaning business and served as an account manager for Cintas.
"We are thrilled to welcome Cedric to the Mats Inc. team," says Tommy Wright, national sales manager at Mats Inc. "This new addition will allow us to support our West Coast customers and create new connections in the territory with an eye towards the continued growth of our matting business."
PortionPac announces new national sales manager
PortionPac Chemical Corporation has named Natasha Stiles as the new PortionPac brand national sales manager.
Natasha began her career with the company in 2008 as regional manager with a full range of responsibilities such as teaching customers how to be more efficient and effective in their cleaning processes. Natasha will be working closely with the current national sales manager, Jerry Goldman. Jerry is moving into the newly developed role of brand relationship manager.
An integral part of the team that chose Natasha for this position, he will be mentoring her until his full retirement. "When I decided to transition into retirement, I could not leave PortionPac without knowing that our customers were in good hands," says Jerry. "Natasha was my first choice to take on this role. Her extensive PortionPac experience and customer focused commitment make her the ideal person to build existing and new customer relationships." Jerry has been in the sanitary supply industry for over 37 years - 21 of which were spent with PortionPac.
Burt Klein, president of PortionPac Chemical Corporation says: "Jerry has built strong, long term relationships with our customers and they rely on him to help them be successful. We are fortunate to have this opportunity for Jerry to continue to transfer his wealth of knowledge to the next generation of PortionPac leadership. "Jerry is one of the most knowledgeable general cleaning product and floorcare experts in this field. In addition to his many accomplishments with our customers, he has helped drive our product development, was integral to the team that built the PortionPac brand Set Cost Cleaning System in the '90s and many of the educational materials he helped create are still in use today."
Dr Ilham Kadri named president and CEO of Diversey
Dr Ilham Kadri has been appointed president and chief executive officer of Diversey. She will be responsible for
establishing Diversey as a standalone business and leading it to realise its full potential.
Diversey is becoming a standalone business that will encompass several businesses which private investment firm Bain Capital Private Equity, has agreed to purchase from Sealed Air Corporation. Dr. Kadri's appointment will be effective upon the closing of the sale, which is expected in September 2017.
Diversey will include the Diversey Care division of Sealed Air as well as the food hygiene solution business that is part of its Food Care division. The company will integrate chemicals, floorcare machines, tools and equipment, with a wide range of technology based value-added services, food safety services and water and energy management.
Dr Kadri joined Sealed Air in early 2013 as the president of the Diversey Care business. Under her leadership, the division has achieved a track record of consistent global growth through a deep customer-centric commitment and cutting edge innovation.
"We are looking forward to partnering with Ilham," says Ken Hanau, a managing director at Bain Capital Private Equity. "She has established a track record of leading change and delivering results in a global environment, and we believe Diversey has a bright future with her at its helm."
Dr Kadri says: "I am excited by the opportunity that lies ahead to build Diversey as a customer-centric global leader in the hygiene and cleaning industry, and to fully engage our employees on this journey.
"As a standalone company, we will have additional resources focused on innovative digital solutions and game-changing approaches like the Internet of Clean."
Throughout her career, Dr Kadri has held a variety of global roles in business leadership, sales, marketing and research & development in public and private companies including Shell-LyondellBasell, Cytec, Huntsman, and Rohm Haas-Dow.
Beyond her professional responsibilities, she is a committed advocate for diversity and inclusion. She is the founder and Chairwoman of The ISSA Hygieia Network and currently serves as an Advisory Board member of Catalyst. She has won multiple awards for her business achievements, her commitment to fighting female illiteracy and supporting women in business.
Dr Kadri is a chemical engineer, has a master's degree in physics and chemistry, and holds a doctorate in polymer reactive extrusion. She also serves on the Board of Directors of A.O. Smith Corporation, a leader in water-heating systems.
CHSA welcomes new Council
At the Cleaning & Hygiene Suppliers Association's AGM earlier this month, new members were elected to Council, the governing body of the CHSA.
The Council now comprises:
Stephen Harrison (Harrison Wipes): chairman
David Garcia (Polaris Plastics): treasurer
Mike Stubbs: vice president and chairman of the Accreditation Scheme Panels
Mark Jackaman (Diversey, Sealed Air)
Jim Ashley (Kimberly Clark)
Jeff Bell (Deb)
Mark Woodhead (Selden Research)
Paul Fleetwood (Cromwell Polythene)
Martyn Mitchell (Numatic)
Mike Kenny (Bunzl)
Ian Warvill (CPD)
Dave Bruce (DJB Supplies)
Jeremy Thorn (Jangro)
Darren Williamson (Arco)
Darren Broad (Nationwide)
Shaun Chatterton is also a vice president and Trevor Iles (pictured) is a life vice president of the Associaton.
NIC promotes Ken Atherton to main board director
NIC Services Group has announced that Ken Atherton, national operations director has been promoted to main boar director. This promotion acknowledges Ken's substantial achievements throughout the years he has been with the company.
Ken has played a pivotal role in cementing and developing partnerships with many major clients throughout his time there and has been instrumental in the development of bundled service solutions that NIC now provides to many clients. With over 30 years' experience in the cleaning industry, Ken embodies the company's vision and values. His exceptional operational knowledge and ability has seen him lead his team on many major contract implementations as well as always delivering a consistent first class service to customers.
John Spencer, group chairman for NIC says: "I am personally delighted to welcome Ken to the main board. This promotion is testament to the exceptional contribution and commitment Ken has made throughout his time with NIC." T: 0845 409 0910 www.nicgroup.co.uk
New employees swell an already 'swell' Vectair team
Vectair Systems has announced two new appointments: Keith Johnson becomes head of sourcing and Joanne Chamberlain becomes planning & procurement manager.
The company tells us that with the continued, rapid growth of the business and particularly with the wide-ranging hygiene products it manufactures, it needed to recruit new members to the team. Keith will have overall responsibility for procurement, with Jo reporting directly to him and Keith reporting directly to Paul Wonnacott, president of Vectair Systems.
Colin Davies, finance director and CFO says: "We needed a person within the organisation who was responsible for managing key supplier relationships and to play a key role in the manufacturing phase. Keith Johnson previously worked for Nokia and Vertu and has a wealth of procurement experience which will make him a valuable addition to Vectair."
Keith arrives at Vectair Systems from Vertu, where he worked as the ODM sourcing manager with responsibility for the key suppliers in Asia. He previously worked for Nokia for 17 years with a background in engineering design and new product development. In his personal life, Keith enjoys running and cycling and he's married and has two daughters, both now grown up. Keith says: "I plan to use the experience from my previous roles to implement a robust and beneficial sourcing and supply chain management process at Vectair Systems. I'm very pleased to have joined and I'm keen to get up to speed and start making a contribution to the business."
Joanne Chamberlain will help with the ever-growing and ever-changing demands in aircare and hygiene manufacturing. With a keen interest in supply chain management, she brings to the company a great deal of planning and purchasing experience, with 15 years' service at various companies within the supply chain channels, ranging from working in AV, aviation and the construction industries. Originally from the Midlands with a love of sport, Joanne, or 'Jo' as she likes to be called, has a particular interest in running, focusing on training up to Marathon level and she's also an avid supporter of her hometown football club, Coventry - although this should also show that she has a sense of humour! Jo says: "I'm really looking forward to getting to know my role and becoming a part of the Vectair family - I hope I can share and develop my experiences with others as well as bring character to the company."
With news of her appointment, Colin Davies, says: "Jo brings with her a lot of planning and purchasing experience at various companies which I am sure, will enable her to make a significant contribution at Vectair. I am certain you will all join me in welcoming Jo to Vectair."
Greenworld Innovations appoints Kevin Morgan as group managing director
Greenworld Innovations, the provider of quality, innovative, sustainable cleaning products and an advanced home installation service, has appointed Kevin Morgan as its new group managing director.
Kevin was previously national services manager for B&Q where he created and led B&Q Homefit Services. Prior to that he was energy saving and services manager at Kingfisher and also helped to develop Homebase's installation service proposition.
"We are absolutely delighted to have appointed somebody of Kevin's calibre, experience and drive," says John Fathers, one of the founding directors of Greenworld Innovations. "Greenworld is at an exciting stage in its development, with innovative new products and services being added to our portfolio and Kevin is exactly the kind of person we were looking for to lead the business in this next phase of growth".
Says Kevin: "I am thrilled to be joining Greenworld and am very much looking forward to helping the firm develop the many opportunities it has ahead. Having worked with the team as a customer before, I was impressed by the technical knowledge, levels of customer service and commitment to sustainability. This unique combination of qualities and the recent launch of Greenfit Solutions gives Greenworld a great competitive edge for growth".
Greenworld is perhaps best known for being a leading UK distributor and installer of the Tersano Lotus Pro, a product that turns water into stabilised aqueous ozone, a highly effective, chemical free, environmentally friendly cleaning solution. The firm also installs many filtration and water-related products to hundreds of domestic and commercial customers nationally every week, whilst selling a wide range of innovative, sustainable cleaning products, which now includes the i-Range.
The Bullen Companies adds Nikki Jarden to it's team
Nikki Jarden joins Bullen to head up its marketing department. Nikki will be responsible for Bullen's social media communications, interacting with customers to help with their own marketing, and managing the Bullen brand's individual websites.
The Bullen Companies is a manufacturer and industry leader in the floor care, carpet care, and odor control market and has been serving the Janitorial Supply Industry with pride since 1939. Its line of branded products include: Airx, Truekleen, Clausen, e-clean, SanoVerde, Road Off and One Up along with hundreds of private label programs world-wide.
Long known as a market innovator, The Bullen Companies has marked a number of industry firsts including: • First To Market - A Patented Non?Butyl Cleaner And Degreaser • First To Market - An EPA Registered Sanitized Carpet Cleaner • First To Market - A High Speed Polishing Crème • First To Market - An Anti-Bacterial Hand Soap.
20 years of outstanding dedication & loyalty rewarded
Daniel Hills' dedication and work ethic never waver and this was rewarded with an all-expenses paid surprise trip to Las Vegas in March.
Daniel joined Futures Supplies & Support Services in 1997 as a warehouse assistant at just 16 years old. Over the ensuing 20 years, he progressed rapidly, acquiring additional skills through training, mentoring and experience, to the position of office manager and ultimately operations manager.
Assuming responsibility for the day-to-day operations of the business, his role now includes client support, order processing, purchasing and co-ordinating logistics. Dan is a key member of the management team. He is remarkably dedicated, loyal and cheerfully supports the team fostering a friendly and collaborative environment with both his colleagues and clients alike. "Vegas has always been on my wish list, I cannot tell you what a fabulous surprise it was and how grateful I am!" he says. "What an amazing time I had, I can't put it into words! I am blessed to work at such an amazing company with a great team of people - roll on the next 20 years.
Founder and CEO Mandie Kemp's belief is that there is more to business than the bottom line. Futures Supplies has always been committed to the support and development of young people. It has offered apprenticeships and work placements to young people providing training and experience to help build their confidence with a view to catalysing long-term employment. Mandie says: "Responsible business, sometimes referred to as corporate social responsibility or CSR, is at the core of our business strategies and Dan is living breathing proof of this. "I congratulate him for his long service, he is an inspiration and I wish him continued success in his role for many years to come. I hope the trip goes some way to shows how much we truly appreciate his loyalty, hard work and dedication."
Our picture shows Dan with Mandie Kemp, CEO, in Las Vegas
www.futures-supplies.co.uk T: 0208 689 2072
Worshipful Company of Environmental Cleaners' new Master is an old hand
On 27th April, at the Worshipful Company of Environmental Cleaners' annual ceremony at St Olave's Church in the City of London, John (Jack) Broadley will be installed as the new Master - a position he previously held in 2003/04.
The Worshipful Company of Environmental Cleaners is one of 110 Livery Companies which are based upon trades, industries and professions and carry on the ancient traditions of the Guilds and Livery Companies, which started in the 12th century. It encourages and maintains high standards of practice and integrity in the cleaning industry. It also promotes and supports charities, education and training. Livery Companies are governed by a Master, Wardens and a Court of Assistants, which is the Livery Company's governing body.
Outgoing Master, Philip Morrish, says: "Although in many ways I'm sad my year as Master has come to an end, I couldn't be handing the reins over to a safer pair of hands. Jack has a thorough understanding of what modern livery companies are all about. I look forward to working with him in the coming year as the Company's Deputy Master."
Jack will be the first person to have served as Master of the Environmental Cleaners on more than one occasion. He said, "It's a tremendous honour to serve once, never mind twice, but I feel I have a lot more to give the Company and look forward to the challenging and exciting year ahead." If you would like to find out more about the Environmental Cleaners, or any of its initiatives or events:
Avmor team expands to better serve customers
Avmor announces that two new members have joined the company's Sales Team.
"These two are in addition to several great people we have hired in the past 12 months," says Mike Sawchuk, Chief Business Development Officer for Avmor. "This will help us better serve our distributors and end-customers."
The two new recruits are Tracey Caville, Director, Corporate Accounts Jansan, and Keith McGrath, Manager, Corporate Accounts Food Service.
Tracey has spent the past 25 years with a leading Canadian JanSan distributor. Over the years she has won numerous sales and leadership awards and is an active member of the Ontario Chapter of the Canadian Sanitary and Service Association.
Keith has more than 20 years of experience in the food service industry as a territory manager, National Account manager, and in charge of regional sales for a leading manufacturer. Mike Sawchuk adds that one reason nearly a dozen new people have joined the Avmor sales, marketing, and customer care team over the past year, "is [that] the company is driving best, hiring best, and raising the bar of the team in order to bring greater value to our customers and for positioning the company for even greater growth."
In at the 'deep end' for Violeta
Violeta Belogaska has joined Kennedy Hygiene Products as the new international marketing manager.
Having joined the company shortly before the Cleaning Show held in London during March, Violeta brings marketing expertise from various industry sectors and her strengths are brand management, strategic marketing and business development.
Violeta says: "I am delighted to join Kennedy products. The organisation is very highly regarded internationally and recognised for its excellent quality services and product innovations."
Kennedy Hygiene Products is a world leader in the manufacture of service-friendly integrated washroom hygiene systems.
28th September 2017