Cleanzine: your weekly cleaning and hygiene industry newsletter 11th April 2024 Issue no. 1109
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Mitie flying high with £17m contract extension for London Gatwick Airport
Mitie has expanded its relationship with London Gatwick by winning a five-year extension to its contract worth £17m, which includes a new agreement to maintain electrical services. The facilities management and professional services company has been working with Gatwick for the last seven years and will now maintain the relationship until at least late 2023.
Gatwick, which is the UK's second largest airport, will benefit from Mitie's expertise in large-scale FM services including building and plumbing services, cleaning and looking after flooring, fire doors and drainage.
The contract, to provide critical support services, including electrical engineering, will cover the North and South terminals and property buildings.
Mitie, which has extensive expertise in the airport sector, won the award by demonstrating it could deliver cost-effective and quality services that support high levels of customer service. This is critical for Gatwick, where suppliers need to be able to work flexibly to support the smooth running of the airport, which handles 46 million passengers a year.
The huge volume of passengers and the large scale of the buildings present challenges, along with requirements to fit work around passenger journeys to prevent delays, comply with strict security procedures and abide by specific health and safety rules.
"We have spent the past seven years supporting Gatwick Airport and the many passengers who pass through its terminals, so we are delighted to continue this relationship for another five years and to expand our role to include electrical services," explains Carlo Alloni, managing director, Engineering and IFM, Mitie.
"We know airports are challenging environments in which to deliver facilities management and over the years, Mitie has proved to Gatwick that we can deliver service excellence, which is both resilient and cost-effective. It is also paramount that this is all done with minimal disruption to its passengers."
Antony Yates, head of engineering at London Gatwick says of the deal:
"Mitie has demonstrated that it can deliver a high-quality service in an innovative way which helps ensure the best value in every project delivered. As a result, we're delighted to extend and deepen our relationship with Mitie as Gatwick looks forward to an exciting future."
Gatwick Airport serves more than 228 destinations in 74 countries for 46 million passengers a year on short and long-haul point-to-point services. It is also a major economic driver and generates around 85,000 jobs nationally, with 24,000 of these located on the airport. The airport is south of Central London with excellent public transport links, including the Gatwick Express, and is part of the Oyster contactless payment network.
31st January 2019