Cleanzine: your weekly cleaning and hygiene industry newsletter 2nd April 2026 Issue no. 1204

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SFM appointed FM partner for Age UK West Sussex Brighton & Hove regional centres

In a move to enhance the quality and consistency of its facilities management, a leading charity providing essential services and support to older people, Age UK West Sussex Brighton & Hove (WSBH) has appointed Sussex Facilities Management to oversee operations across four key centres in Sussex.

The partnership marks a milestone for both organisations, with Age UK WSBH consolidating the facilities management of its centres to ensure efficiency, good value and the highest standards of maintenance. With locations in Burgess Hill, Haywards Heath, Brighton & Hove and Bognor Regis, the four places will benefit from SFM's proactive, people-focused approach to FM.

This contract win marks a significant addition to SFM's third-sector portfolio and highlights the company's growing reputation for delivering high-quality, values-led solutions.

"We're incredibly proud to partner with Age UK WSBH, a local charity whose mission aligns closely with our own commitment to people-first service," says Mark Jackson, managing director at SFM.

"We look forward to supporting Age UK WSBH's vital work by ensuring its centres are compliant, well-maintained, fully operational and beautifully designed where works have been proposed."

The multi-site contract will see SFM deliver comprehensive FM services, including compliance management, planned and reactive maintenance and day-to-day operational support together with any additional project support required.

For Age UK, the partnership represents a long-term investment in the infrastructure behind its frontline services.

Michelle Peel, its commercial director at Age UK WSBH, explains:

"We were looking for a provider who could not only deliver quality facilities management but also understand the importance of our community spaces.

"It's crucial that our centres are welcoming, accessible and age-friendly. Older people rely on us for services, activities and connection so if things go wrong in our buildings, we need to be sure they'll be resolved as soon as possible, so we can keep our doors open and be there for those who need us. SFM stood out for its values, its track record and the testimonials of clients who clearly trust the company."

This latest win strengthens SFM's position as a trusted provider in the not-for-profit and public service sectors, where operational reliability and cultural alignment are critical.

SFM's other charity clients are Sussex Wildlife Trust, St Peter and St James's Hospice and Blatchington Court Trust.

Offering a pay as you go service with no tie in through to multi-year contracts, SFM is able to diversify its offering across the South, to suit individual needs of every client in its portfolio.

Picture courtesy of Lucie Ager, RMG

https://sussexfacilitiesmanagement.co.uk/ | www.ageukwsbh.org.uk

15th May 2025