Cleanzine: your weekly cleaning and hygiene industry newsletter 18th April 2024 Issue no. 1110
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Some NZ hotels "could be cleaner" report travellers
Bedbugs, dirty loos and even unwashed sheets are problems some Kiwi travellers have encountered during their hotel stays in New Zealand, according to a Travelbug survey of 11,000 people, carried out by the Trade Me website, reports stuff.co.nz
Some 32% of respondents revealed that their biggest hotel hygiene fear was discovering unwashed sheets, followed by an infestation of bedbugs (24%), and dirty loos (15%).
"Maybe people think bedbugs are unlikely but unwashed sheets are quite a real fear - you do hear some horror stories about what people find when they pull back the sheets," says Trade Me head of travel Daniel Bridges. "But in reality New Zealand hotels are very clean by world standards."
Those most scared of germs were women aged 18 to 29, with 95% having some hygiene fears, compared with the least concerned - men over the age of 60 - with 22% of this age group saying it had no hygiene worries.
Consumer-submitted reviews of accommodation in New Zealand showed these concerns were often realised in bizarre ways in hotels, motels and holiday homes.
The most common complaints about Auckland hotels on the website TripAdvisor were filthy rooms and facilities that did not live up to their advertising. Indeed, visitors to one south Auckland motel complained of having no hot water as well as cockroaches in the kettle, and pillows that "looked like they had been vomited on."
8th December 2011