Cleanzine: your weekly cleaning and hygiene industry newsletter 11th April 2024 Issue no. 1109

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Image Office Cleaning's emergency response team gives FMs peace of mind

Image Office Cleaning's emergency response team was recently called out urgently by client Knight Frank late one evening to clean and dry carpets soaked as a result of a leaking ceiling VAV system. Without the team's fast response, a high level meeting planned for the next day would have been postponed.

"Calls for help like this occur more frequently than you might expect: generally as a result of flooding of some kind," reveals Operations Director Paul Hart. "We have four quick response teams based at our warehouse, near Tower Bridge, that can be dispatched to any client site within 30 minutes. We find that our call out service provides FMs with important peace of mind, safe in the knowledge that we can quickly respond to any cleaning emergency."

The client Brian Howe, facilities manager for Knight Frank, is enthusiastic about the service provided, saying: "Never in my not inconsiderable years as a facilities manager have I experienced such prompt service together with a first class standard of clean up. The tenant's comment summed it up perfectly, 'the carpet looks better than when it was new'!"

Based in the City of London, Image Office Cleaning is a leading independent company delivering tailored building cleaning and support services. Using only the most effective and environmentally-friendly products and with an unrivalled response time to emergency call-outs, the company works with many prestigious clients across a range of sectors including media, legal and finance throughout the City and West End of London. Fully accredited to the latest environment standards and with all the certifications that you would expect, the company says its philosophy is based on providing the best standards, for those companies seeking exceptional service.

Picture: Image Office Cleaning has four quick response teams based at its warehouse near Tower Bridge 

T: 0207 790 7400
W: www.imageofficecleaning.co.uk

10th May 2012