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Keep tabs on your operatives working remotely
Those that employ cleaners, maintenance and security staff should really have a cost-effective method of keeping track of their remote workforce. Missed or late visits jeopardise client relationships and clients are more and more often insisting on independent verification of visits.
To keep on the right side of clients and gain an edge on competitors, employers of remote workforces need look no further than electronic monitoring with Panztel, the international group and a market leader in the management control of remote workers.
“The two key issues these companies face today is the need to provide electronic proof of service provision to their clients, for example actual evidence of time spent at a client's premises cleaning, whilst reducing the colossal task of hundreds or even thousands of remote workers completing paper time sheets every week,” said Panztel’s UK Sales Manager Andrew Brown. “With our popular eziTracker system, supervisors of remote workers can confirm that both site visits and work shifts have been completed as scheduled.
"Staff simply have to dial a free-phone telephone number using a fixed line phone and key in their unique PIN and eziTracker automatically captures the employee ID, site ID and attendance hours. Data can be accessed online by authorised managers in real time, at any hour, every day of the year. By alerting supervisors to staff 'no shows' eziTracker enables management to respond immediately to any potential breakdown in services.
"As eziTracker monitoring enables automated matching and verification, it also removes the need for manual processing of timesheets. This alone means a massive reduction in the administrative burden of paper time sheets, resulting in major savings in payroll processing."
Established in 1998, the Panztel Group has separate trading companies in each of its key geographical markets: Australia, New Zealand and the UK. All the companies supply and support the same key branded services: eziTracker, eziTracker hm and Loneworker Companion. Local authorities currently make up the biggest sector of registered users of Panztel services.
T: 0845 699 6969
15th May 2014